FAQ

FAQ

Question

Questions about rinjani trekking

Payment

What are acceptable payment methods?

we accept digital payment methods via PayPal and Wise Transfer.

How Much does it cost to do a private tour?

A private tour will cost almost 2x the sharing fee. that’s because you will bear all trekking expenses and get the main and best service from us.

How can I pay for my booking?

You can pay a down payment of 30% of the total travel costs and pay it off after arriving in Lombok.

Reservation

Do i have to make reservation?

Yes, you must make a reservation with us in advance so that we can prepare all your needs, starting from accommodation, transportation and national park tickets.

What are your terms and conditions?

When you have made a down payment, you have agreed to our service policy directly and cannot request a refund.

Where do I find my trip notes?

You can see the trip notes in the available trip packages.

Preparation

What do i need to bring?
  1. Torch or Flashlight 
  2. Toiletries 
  3. Sun block/lotion, hat/cap, sun glasses 
  4. Spray for muscle/balm 
  5. Insect repellent 
  6. Camera, Handicam (Manual or Digital) 
  7. Extra rolls film for manual camera or fully charged extra battery for digital camera 
  8. Small towel 
  9. 2/3 pcs of T-Shirts 
  10. Long trek pants/wind proof 
  11. Windproof Jacket 
  12. 2 pcs of shorts 
  13. Trek stick/lekki (optional) 
  14. Sandals (optional) 
  15. Swimming Suite (optional) 
  16. Binocular (optional) 
  17. Extra trail snack (we supply fruits,menu) 
  18. Fishing Gear (optional) 
  19. Gloves 
  20. Garbage Plastic can (optional) 
  21. Your luggage can be storage at our office during the trek program 
  22. Bring only what you need, the rest leave them in our office. 
What are your terms and conditions?

for general needs such as tents, mattresses, sleeping bags, cooking utensils, cooking ingredients, water and others will be carried by porters.

Can i rent hiking gear nearby?

yes you can rent. if you don’t have hiking gear and don’t want to spend money to buy your own, you can rent hiking gear around the hiking point.